Legal Documents

Mostpay Privacy Policy – Our Commitment to Protecting Your Data

Your personal information is completely safe at Mostpay. We are fully transparent about what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Mostpay's 6 Core Commitments to Protecting Your Privacy

We believe every member's data belongs to them. That's why we maintain the highest level of protection.

SSL Encryption Protection

All transactions and data exchanges on Mostpay are secured with 256-bit SSL encryption. Your personal and financial information is always kept encrypted.

No data is shared with third parties

Your name, mobile number, or any personal information is never sold or shared with advertisers or third parties. This is our strict policy.

Secure Data Storage

All data is stored on secured servers, protected through regular security audits and updates. Firewalls are in place to prevent unauthorized access.

Minimal Data Collection Policy

We only collect information that is strictly necessary to provide our services. We never ask for data we don't need. Data minimization is a core principle we stand by.

Your Control Over Your Information

You can view, correct, or delete your stored information at any time. Your data belongs to you.

Option to Opt Out of Unsolicited Communications

You can unsubscribe from promotional emails or SMS at any time. We respect your preferences.


Mostpay Privacy Policy – Full Details

1 Introduction

Welcome to Mostpay. This Privacy Policy ("Policy") explains what personal information we collect when you use the Mostpay platform, how we use and protect that information, and what rights you have. This Policy applies to the Mostpay website, mobile app, and all related services.

Mostpay is a trusted online gaming and Sports Betting platform built with Bangladeshi users in mind. We believe the protection of your personal information is a fundamental right, which is why our Privacy Policy is written to be fully transparent and easy to understand.

By using Mostpay's services, you are considered to have accepted this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our services and contact us.

This Privacy Policy was last updated in January 2026. You will be notified of any changes via your registered mobile number or email.

2 What Information We Collect

Mostpay only collects information necessary to provide its services. Below is a detailed breakdown of what is collected and why:

Type of Information Example Why It Is Collected
Identity-Related Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Communications & Notifications
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser information, device ID Security & Fraud Prevention
Usage Information Login activity, game history, betting records Service Improvement & Personalization

Mostpay also collects certain information automatically, such as through cookies and log files. This data is generally non-personally identifiable and is used solely to improve platform performance.

3 Purpose of Data Use

Mostpay uses your information for the following purposes:

  • Account Management: To complete the registration, login, and account verification processes.
  • Service Delivery: To ensure uninterrupted deposit, withdrawal, and gaming services.
  • Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Contact: To send important updates, transaction confirmations, and support communications.
  • Service Improvement: To analyze user experience and further improve the platform.
  • Promotional Communications: To send you bonus and promotional offers, subject to your consent.

Mostpay never provides your personal information to third parties for advertising purposes. Every use of your data is clearly defined and directly related to the services you receive.

4 Data Sharing Policy

Mostpay does not generally share your personal information with third parties. However, data may be shared in the following limited circumstances:

  • Payment Processors: Only the information necessary to process transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay.
  • Law Enforcement Agencies: Information may be disclosed to comply with court orders or lawful requests from government authorities.
  • Identity verification services: Minimal data may be shared with trusted third parties for fraud detection and identity verification purposes.

Our Commitment: Mostpay never sells your data. Your personal information is never shared with any advertiser or marketing firm.

5 Cookies & Tracking Technologies

Mostpay uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. Mostpay uses the following types of cookies:

  • Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences and settings.
  • Analytics Cookies: Collects anonymized data to help us understand how the site is used.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some Mostpay features.

6 Security Measures

Mostpay applies industry-standard security measures to protect your data. The key elements of our security framework include:

  • 256-bit SSL/TLS encryption – applied to all data transmissions.
  • Two-factor authentication (2FA) available for added account security.
  • Regular security audits and penetration testing.
  • Real-time fraud detection system.
  • Encrypted database storage – passwords are stored in hashed form.
  • 24/7 security monitoring team.

Please note that no method of transmitting data over the internet is 100% secure. While we ensure the highest level of protection on our end, you should also stay vigilant — use a strong password and never share your login credentials with anyone.

7 Your Rights

Every registered member of Mostpay has the following rights over their personal data:

Right to Access Information You may request to know what personal information we hold about you.
Right to Rectification You may request corrections to any inaccurate or outdated information.
Right to Erasure You may request deletion of your data under certain conditions.
Right to Object You may object to the use of your data for specific purposes.
Right to Data Portability You may receive your data in a structured, portable format.
Right to Restrict Processing In certain circumstances, you may request that we restrict the processing of your information.

To exercise any of the rights listed above support@mostpay.bizEmail us at or reach our support team via live chat. We aim to respond within 30 days of receiving your request.

8 Protection of Minors

Mostpay's services are strictly for users aged 18 and above. We do not knowingly collect information from minors. If a minor has created an account, it will be closed and all associated data deleted upon notification.

If parents believe their child has opened an account on Mostpay, please contact us immediately. We will resolve the matter promptly.

9 Data Retention

Mostpay retains your data for as long as necessary to provide its services. Generally:

  • All data is retained for as long as your account remains active.
  • Following account closure, financial records may be retained for up to 5 years as required by law.
  • In cases of fraud or legal disputes, relevant information may be retained for an extended period.
  • If you withdraw your marketing consent, the relevant data will be deleted as soon as possible.

10 Policy Updates

Mostpay reserves the right to update this Privacy Policy at any time. When changes are made, the update date at the top of the page will be revised, and registered users will be notified via mobile or email for any significant changes. Continued use of Mostpay after an update constitutes acceptance of the revised Policy.

11 Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

  • Email: support@mostpay.biz
  • Live Chat: Available on the platform 24/7

When submitting a data protection request, please include your registered mobile number or email address so we can assist you promptly.


Play Safely on Mostpay Today

Your information is secure and your privacy is respected. Register now and enjoy safe gaming.

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